Jamaican tourism workers will now receive their full non-taxable gratuity, along with improved access to housing, professional development, and retirement security, according to Minister of Tourism Edmund Bartlett.
The announcement came after a significant meeting between Bartlett and Inverotel, a major Spanish hotel investment group, at the International Tourism Trade Fair (FITUR) in Madrid, Spain, on Wednesday. Bartlett emphasized that the discussions were crucial in improving labour market conditions for Jamaica’s tourism workforce, which he called “the backbone of Jamaica’s tourism sector.”
Inverotel, a powerful consortium consisting of 18 hotel brands operating around 100,000 rooms across the Americas and the Caribbean, has committed to a multi-faceted plan aimed at benefiting Jamaican tourism workers. The group includes well-known brands such as Riu Hotels & Resorts, Princess Hotels and Resorts, Catalonia Hotels and Resorts, Grupo Pinero, H10 Resorts, and Palladium Hotel Group.
According to a release from the Ministry of Tourism, the discussions focused on a comprehensive strategy to improve three key areas for workers: housing accessibility, professional development through training, and retirement security.
Bartlett underscored the importance of a new initiative designed to improve the well-being and professional growth of Jamaican tourism workers. He stated, “Our tourism workers are the heart and soul of Jamaica’s hospitality sector. This initiative represents the commitment of our largest investors to our workers’ well-being and professional growth, ensuring a sustainable future for both our employees and the sector.”
The plan, developed in collaboration with Inverotel, includes affordable housing solutions, ensuring tourism workers have access to suitable accommodations. It also guarantees full gratuity payments and encourages participation in the Tourism Workers Pension Scheme to secure social security during retirement.
In addition, the initiative focuses on providing comprehensive training programs that align with international hospitality standards. These programs will offer industry-recognized certifications, career advancement opportunities, and skill development to support workers’ professional growth.
“We welcome this level of commitment by our Spanish hotel partners. By addressing fundamental needs like housing, professional development, and retirement security, we’re not just supporting our workers – we’re strengthening Jamaica’s entire tourism sector,” said Bartlett.
The annual strategic meeting comes on the heels of a series of strikes by Jamaican hotel workers late last year, which threatened to disrupt the country’s vital tourism industry. Workers expressed frustration over long working hours, low wages, and poor communication from their employers. The new initiative aims to address these concerns, with a focus on improving workers’ conditions and ensuring long-term sustainability for both the workforce and the sector.